Terms of Service

Last Updated: January 11, 2026

Welcome to OttoBot Agency. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using OttoBot Agency, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Description of Service

OttoBot Agency provides subscription-based managed websites, including:

• Website rebuild/migration onto our standardized stack (template-based)
• Technical SEO and on-page improvements
• Landing pages/content shipped on a defined cadence (plan-dependent)
• Lead routing + tracking for forms/calls (implementation varies by stack)

3. Eligibility + Scope

We only accept “system-fit” projects that match our standardized approach. We may decline projects that require custom development, complex applications, e-commerce, or other requirements outside our stack.

• Deliverables and timelines depend on the plan you purchase and the information/access you provide.
• We provide work as a managed, repeatable system (not ad-hoc “one-off” requests).

4. Subscription + Billing

Our service is subscription-only.

• Minimum term: 6 months unless otherwise agreed in writing.
• Checkout covers the first month; ongoing billing is handled via monthly invoice unless otherwise specified.
• All fees are non-refundable except as required by law.

5. User Responsibilities

To deliver the service, you agree to:

• Provide accurate business information during onboarding (service areas, offers, competitors, etc.).
• Provide the necessary access for migration and management (domain/DNS, analytics/search tools, and other systems as needed).
• Ensure you have the rights to any content, logos, images, and claims used on your site.
• Use the service only for lawful purposes.

6. No Guarantees

We do not guarantee rankings, traffic, revenue, or a specific number of leads. SEO and conversion outcomes depend on many factors outside our control (competition, market demand, seasonality, algorithm changes, and response speed).

7. Intellectual Property

Our templates, systems, and internal processes are our intellectual property. You retain rights to your brand assets and any content you provide to us, subject to any licenses you grant for service delivery.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OTTOBOT.AGENCY AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES.

We are not responsible for:

• Losses caused by third-party platforms, hosting providers, payment processors, or analytics tools
• Business losses resulting from marketing/SEO volatility
• Downtime or issues outside our reasonable control

9. Indemnification

You agree to indemnify and hold harmless OttoBot Agency and its operators from any claims, damages, or expenses arising from your use of the website or violation of these terms.

10. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Service are governed by the laws of the State of Utah, without regard to conflict of law principles.

12. Contact

For questions about these Terms of Service, use our intake form.