Privacy Policy
Last Updated: April 10, 2026
OttoBot Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Information You Provide: When you submit forms, request information, or contact us, we collect the information you provide (name, email, company details, website URL, and message details).
- Payments: If you purchase a subscription, payments are processed by Square (card) or NOWPayments (crypto). We receive transaction metadata such as plan, email, company name, and payment status. We do not store full card or wallet details.
- Analytics: We use Google Analytics (via the Google tag) to understand how visitors use the Site (pages visited, interactions, device info). Google may set cookies or similar technologies for this purpose.
- Automatically Collected Information: We automatically collect technical data such as IP address, user agent, browser type, device type, pages visited, and referring URLs through standard logs and security tooling.
- Cookies: We may use cookies and similar technologies for analytics and security.
How We Use Your Information
We use the information we collect to:
- Provide and improve our website content, tools, and services
- Respond to inquiries, requests, or support messages
- Process transactions or service requests when applicable
- Communicate updates or information you request
- Analyze website usage to improve user experience
- Prevent fraud and ensure site security
Information Sharing
We do not sell your personal information. We may share information with trusted service providers that help us operate the Site and deliver services, including:
- Cloudflare (hosting, security, performance)
- Cloudinary (image hosting)
- Google Analytics (usage analytics)
- Telegram (internal lead notifications, if enabled)
- Resend (email delivery for notifications, if enabled)
- Square (card payments) and NOWPayments (crypto payments)
- Legal Requirements: when required by law or to protect our rights
Data Retention
Lead and general intake submissions are typically stored in Cloudflare KV for up to 30 days for operational purposes. Paid-order, onboarding, commission, billing, and subscription records may remain in Cloudflare KV longer for fulfillment, reconciliation, payout, and accounting purposes, typically up to 1 year for order/payment records, up to 3 years for commission records, and up to 5 years for subscription/billing lookup records. We may retain transaction or business records longer where required by law.
Public Information Sources (If Applicable)
If we publish listings, comparisons, or research content, we may reference publicly available data such as:
- Business websites and public profiles
- Public reviews and ratings on third-party platforms
- Public records or government databases
Your Rights
You have the right to:
- Request access to information we have about you
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Opt out of marketing communications
You can also control cookies through your browser settings. To opt out of Google Analytics, use Google's browser add-on at https://tools.google.com/dlpage/gaoptout.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices of these third-party sites.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. We will post any changes on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please use our intake form or email hello@ottobot.agency.