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Questions You'll Probably Get Asked
"Their city's already taken — what now?" (Painter Package)
Painter.city only ever lists one painter per city, so if it's taken, they can't buy this package for that city — but you can offer a nearby city instead, or let them know we can add them to the waitlist for when it opens up (this is already on painter.city's own FAQ, so it's a real offer, not a stall tactic). Don't force it if neither works for them — tell them straight and move to the next prospect.
"How many leads will I get?" (either package)
Never give a number or promise a count — not for the St. George Package's "priority routing," not for painter.city, not for anything. We sell exclusive visibility and priority placement, not a fixed monthly number. If they push for a sense of scale (not a promise): 3ropespainting.com, a real established painting business, gets around 30 organic clicks over 90 days — that's roughly what real organic interest looks like for a solid local trade business in a medium-size market. Use it to set expectations, never as a guarantee for their specific city or market.
"Can I cancel?"
Both are real monthly subscriptions with no long-term contract. The St. George Package's $500 setup charge is separate and one-time — it doesn't come back if they cancel the $49/month later.
"When does it actually go live?"
Painter.city's listing goes live automatically once payment clears. The contractor-search featured listing (part of the Painter Package) is hand-approved, so give it a day or two, not instant. If they ask why, it's a manual review step, not a bug.
"I run a painting business, can I get the St. George Package instead?"
No — painters always go through the Painter Package, even if they're based in St. George. Painting is already spoken for by an existing exclusive relationship (3 Ropes Painting), same with roofing/roof coating (St George Roof Coatings) — don't sell St. George Package to either trade. If a prospect's trade sounds like something we might already operate in ourselves and you're not sure, check before selling rather than guessing.
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When do I get paid? Commissions are recorded when customer payment clears. Approved commissions are paid by mailed check by the 5th of the following month — processed manually and mailed to the address on your tax profile. Commissions may be clawed back within 60 days of the original payment if a customer refunds.
Missing a commission? Report it →  ·  Questions: team@ottobot.agency